Thursday, March 27, 2014

Outsourcing in the Philippines

Outsourcing in the Philippines

BBC article used for research: http://www.bbc.com/news/business-14149615

Call centers are very evident in the Philippines, and this industry will continue to grow because the Philippines is a great place for outsourcing. there are many reasons why the Philippines is such an appealing place for outsourcing.

  • The workforce is relatively cheap, workers are payed $20 dollars a shift, which is about 1000 pesos. Filipino workers are cheaper to employ than American workers.

$$$$$$$$$$$$$$$$$$$$$$$$$$$$ITS ABOUT THE MONEYYYYY$$$$$$$$$$$$$$$$$$$$$$$$

  • Many Filipinos speak English fluently without obvious accents.
  • Filipinos are in tune with American culture which allows them to connect and understand their customers.
  • The Philippines has a youthful population with a large workforce that is looking for jobs.
  • The Philippines has a stable government (if you don't factor the corruption) which makes it a safe place for foreign business. 
"In real life we would actually be Filipino or Indian"
The improvements in information and communications technology allows call centers to exist and grow. I think that outsourcing can be good for the Philippines as it is a high paying job that brings the world closer together. If corporations continue to outsource jobs to the Philippines, the lives of poorer Filipinos can be improved with these high paying jobs. 

I guess they make these ads for everything now.


Question time:
I think that outsourcing can be very beneficial to the Philippines and the Filipinos, but obviously there are problems as well.
What do you think the problems are with outsourcing in the Philippines? 

And just because were talking about call-centers and calling people #ThrowBackThursday #SorryItsActuallyFridayMorning #SorryForBringingThisSongBack


2 comments:

  1. Alberto, I think this is a very simple question with a very complex answer. For the country of origin, the costs are a loss of jobs for the people in the more developed country. For the country of destination, the costs include long hard working hours considering the 12 hour time difference.

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  2. This debate could go on forever. I mean, these callcenters give people a chance to work and earn money. They don't really need to have any degrees to work there, it is a job really that anyone could do if their English speaking level is decent. But then, who really wants to do this job? The working hours are horrible because of the time difference between the country of origin and destination.

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